Privacy Policy

At Stephenson Browne Ltd we’re committed to respecting and protecting your privacy.
This Privacy Policy explains when and why we collect personal information about our website visitors, customers and people who contact or interact with us, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

If you do not want us to process your personal information as described in this Privacy Policy, please do not provide information to Stephenson Browne Ltd or use our website www.stephensonbrowne.co.uk.

For questions relating to this Privacy Policy, please contact us at via email stephen@stephensonbrowne.co.uk or by post to 21 High Street Congleton CW12 1BH.

About Stephenson Browne Ltd

Stephenson Browne Ltd is a trading name of Stephenson Browne Ltd whose registered number is 0717 53 86 and registered office is 21 High Street Congleton CW12 1BH.

How do we collect personal information about you?

We obtain personal information about you that you provide to us through our website, emails, phone conversations, documents you provide to us or when you visit one of our branches, for example when you:

Enquire about specific properties for sale or for rent
Ask us to value your property
Register for our email newsletters
Participate in one of our surveys
Interact with us on our social media sites
We also obtain personal information relating to you using automated technical means when you visit our website.

What type of personal information is collected?

The information we collect from you might include (but is not limited to) your name, address, email address, phone number, date of birth and financial details and any other information you choose to provide to us.
The information we collect through our website using automated technical means includes: the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, identification number, online identifier and location data. We also collect information about your website visit including which website pages are accessed, page response times and length of visits to pages. d with us.

How long do we retain your personal information?

We review our retention periods for personal data on a regular basis. We are legally required to hold some types of information for certain prescribed periods to fulfil our statutory obligations. Outside of specific statutory obligations, we will hold your personal data on our systems for as long as is necessary for the relevant purposes for which we use it, or in accordance with any retention periods set out in any relevant contract you hold with us.

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